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We Provide Home Appliances
Repairing Service

Our experienced team offers services for both residential and commercial properties.With over 25 years of experience in the industry, we boast all of the knowledge and expertise in repairing.

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FAQs

FAQ

Frequently Asked Questions (FAQs)

Discover your question from below or present your inquiry in the submission box.

What types of devices does iGeek FixIT repair?

We repair a wide range of devices including computers, tablets, mobile devices, printers, WiFi and networking equipment, TVs, home theater systems, gaming consoles, cameras, smart home devices, home security systems, drones, audio and video equipment, and major and small appliances.

How do I contact iGeek FixIT for service?

You can contact us via phone, email, or through our website. Our customer service team is available to assist you with your inquiries and service requests.

What is the process for getting my device repaired?

Our repair process involves four steps: initial assessment, detailed evaluation, repair and resolution, and quality assurance with follow-up. We ensure a comprehensive and efficient repair service.

Do you offer on-site repair services?

Yes, we offer both on-site and remote repair services depending on the nature of the issue and the customer’s preference.

How long does a typical repair take?

The repair time varies based on the complexity of the issue. We strive to complete repairs as quickly as possible and will provide an estimated time frame during the initial assessment.

How much will the repair cost?

The cost of repair depends on the specific issue and the parts required. We provide a detailed quotation after diagnosing the problem, ensuring transparency with no hidden fees.

Do you offer a warranty on your repairs?

Yes, we provide a warranty on our repair services. The specific terms of the warranty will be explained at the time of service.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, online payments, and cash. Details will be provided during the service process.

Can I get a quote before committing to a repair?

Yes, after our technicians diagnose the issue, we provide a detailed quotation for your approval before proceeding with the repair.

Do you offer regular maintenance services?

Yes, we offer Annual Maintenance Contracts (AMCs) that include regular maintenance, priority service, and discounts on repairs to ensure your devices run smoothly.

What should I do if I encounter an issue after the repair?

If you experience any problems after the repair, you can contact us, and we will address the issue promptly. Our follow-up services ensure customer satisfaction.

Can you help with IT strategy and consulting?

Yes, we provide consulting services to help businesses optimize their IT infrastructure, develop effective IT strategies, and manage projects efficiently.

How can I prevent future issues with my devices?

Our technicians provide preventive maintenance advice during the service to help you avoid future problems. Regular maintenance and following best practices can also help prolong the life of your devices.

Are your technicians certified?

Yes, our technicians are highly skilled, experienced, and certified in their respective fields to ensure top-quality service.

What areas do you serve?

We serve a wide geographic area. Please contact us or visit our website to check if we provide services in your location.

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